Lexpool

Explore use cases for agents

Support

A support agent the whole team talks to

Built by support, engineering and legal together.

#support-team
M
Maya14:20
@Support agent refund for a duplicate charge?
D
Dev14:21
Check Stripe too
Support agent14:21
Duplicate confirmed. Refunded per policy, reply drafted.
Automation on. Triages tickets every hour.

Sales

A brief before every call

Three talking points, ready 30 minutes before.

Pre-call brief09:30
Northwind
$84k renewal, call at 10:00
Renewal in 34 days
Talking points
  1. 1Usage up 40% since August Analytics
  2. 23 open tickets, fix ships tonight Zendesk
  3. 3New champion: Priya, Head of Ops HubSpot
Suggested ask: add the finance team.

People

HR answers and onboarding, handled

Every answer cites the handbook.

Ask HR
A
Ana
How much parental leave do I get?
HR agent
16 weeks at full pay. Employee handbook
Onboarding, Sara K.
  • Laptop ordered
  • Accounts created
  • Buddy assigned
  • Benefits form sent

Engineering

Incident response at 03:12

Production changes wait for a person.

#inc-482, checkout errors10 min
  1. 03:12Checkout errors spike
  2. 03:13Traced to the last deploy
  3. 03:14Status page and tickets updated
  4. 03:15Rollback waits for a person
  5. 03:22Ravi approves, errors back to normal
  6. 09:00Postmortem drafted

Finance

Expenses checked against policy

Every line shows the reason.

Expenses this week
ClaimWhyDecision
Client dinner, $186Within meal limitApproved
Flight, $412Economy, booked earlyApproved
Software, $49/moAlready licensedRejected
Hotel, $640$90 over limitFor finance

Marketing

A content agent shaped by three people

The draft shows which rules it passed.

Content agent canvas
GoalAna
Launch post, 600 words
SourcesJoe
Release notes, the Brain
GuardrailsPriya
No unreleased features
Draft 2
Your Brain now syncs while you sleep

Every app syncs on a schedule you set…

Guardrails passed

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you@company.com